DND (Do Not Disturb) allows you to turn off one of the following incoming call indicators:

    • The ringer on your phone

    • The ringer and any visual notification that you have an incoming call

When DND is enabled, your incoming calls forward to another number, such as your voicemail, if it is set up and the call is not saved or listed in your Call History.


Within Fermanagh and Omagh District Council, DND is turned off by default, but in some cases it can be turned on when you have an incoming call. 

Since DND isn't configured as a softkey by default, you can turn it on when you have an incoming call by hitting the 4th 'programmable softkey'.

Image result for dnd softkey when incoming call cisco 7821


To Turn OFF

Through experience DND can only be turned off when you have an incoming call, where you can hit the 4th 'programmable softkey' again to turn it off.


Failing this please log your issue on the ICT HelpDesk by emailing helpdesk@fermanaghomagh.com.